Carpet Cleaning Port Macquarie FAQs

clean carpet

Q – How quick do your carpets dry after being cleaned?

    A- After your carpets have been professionally cleaned, You can expect them to be dry in 2-4 Hours.

Q – What method of carpet cleaning do you use?

    A – We use hot water extraction which uses the power of steam to clean deep within the carpet. We then use our truck mounted Vacuum to extract all contaminants and remaining moisture.

Q – Why do some carpet cleaning business’s advertise extremely low prices?

   A – There is a few reason why they do this. The first would be that the carpet cleaning business has cheap, outdated equipment. Normally this equipment will leave your carpets not only soaking wet, but in most cases dirtier then it originally was! If the carpet is left wet after being cleaned it can become damaged and unhygienic. Secondly it is not viable to run a business charging ridiculously low prices, more often then not the business will either increase their prices or have to cease operation. Our mission is to offer first class customer service with a carpet cleaning service that can’t be matched in both quality & price.

Q – How often should I get my carpets professionally cleaned?

A – Your carpets should be professionally cleaned every 6-12 months. It is not cleaning it too often that will damage your carpet, it will be dirt, allergens & bacteria that will damage the carpet over time.

Q – Do you move or go around furniture?

A – We can do either or. Depending on what our client wants at no extra charge. All furniture will be coasted and moved back to its original place.

Q – Do you charge extra for stain removal?

A – Yes & No. Most stains are easily treated and will be removed at no extra cost. Stains such as Red Wine, Ink, Synthetic dyes etc may incur an additional fee. This will be advised by myself prior to commencing the carpet cleaning.

Q – How much do you charge per room?

A – Every house has different dimensions which will vary in cost. You will find that our prices however are very competitive. We frequently offer Specials & Promotions which can lower the cost. We also provide no obligation free quotes to any customer requesting a price.

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